I don’t know if it was because of the holiday or you guys where busy but I was short one rose out of the dozen. I brought this as a gift for my girlfriend and I have to hear about how it was one flower short repeatedly.
Hello Mr.James, please be advised that we do NOT offer any 12 rose gift boxes on our website. Our Grand Chelsea Gift Box clearly states that it comes with 9-11 roses. We never shorted you a rose, we usually put as many as possible in the box, without destroying them but also without leaving gaps. The reason we are not able to put an exact amount of roses in each box is due to the fact that these are real roses and they all differ in size and shape. Some colors could be larger, while others smaller. There is also usually some variation within the color itself, no rose is exactly the same size and height, therefore we are not able to give you an exact number for each box. We hope this clears up any confusion in regards to the amount of roses. In case you have any other questions please do not hesitate to contact our customer service anytime.
this box is amazing, smell amazing and the flowers are gorgeous. will never have my hubby buy anything else
Great, They smell and look beautiful And I also want to say that Monica was really helpful and pleasant to speak with Thank you guys
Flowers got here just in time and the girlfriend loved them
Order process was easy, the flowers shipped immediately. I was kept in the loop every step of the way. Most important point, my mom loves her roses. She had no idea they last for so long. I am very pleased with Eternal Roses. Will order again.
Thank you for sending us such lovely feedback, we are glad you had a great experience and most importantly that the reaction to the gift was what we intended. Looking forward to seeing you online soon.