Great customer service, product arrived damaged and they sent me a replacement right away. The flower quality is outstanding.
The rose and card was perfect, but no ribbon was in my box for me to add to the rose box to give as a gift. I had to go out and buy my own ribbon.
Not all of our items come with ribbons, we actually ship ribbons on all the round shaped boxes. Our Astor, Lennox and Lexington Boxes do not come with ribbons due to their shape. We apologize for the inconvenience.