- customer service
So much better than the picture. very nice presentation, elegant and high quality. My girl loves them
I just wanted to express how much I enjoy ER. I’ve made four purchases within the month and I love the color selection of the roses and the different styles of boxes. My favorite feature has to be the longevity. Whenever I think about sending someone flowers, I think about how they’ll wilt and have to be tossed sooner than later. At first glance, ER probably seems too pricey, but if you think about spending $50 for a small arrangement of flowers someone will have a few weeks at most, versus spending twice as much for someone to have up to three years... not bad at all. Customer service has always been swift and generous as well (not to sound like a Karen - I’m not even 30 yet ) even on the weekends. I’m super pleased with everything, especially the fast shipping, in a pandemic, at that. If I had to offer any suggestions as a consumer, I would suggest offering more duo tone color options. I ordered the Mystic Orchid for one of my friends and I love the duo tone of those beautiful colors. In the black box - stunning. I can’t wait for her to get them. I would definitely like to fill out an Affiliate/Influencer form today - I am located in N.C., otherwise I would enjoy working within the company. I just really love this product. Best, Katie ***
Excellent. My fiancé was very impressed. Great product.
flowers were just perfect!
I bought this as a present and had it delivered to my bf's mother in South Africa. The company was so great with helping with international shipping and making recommendations for what method to use -- customer service was excellent. She absolutely LOVED the flowers and they arrived in perfect condition all the way to South Africa. They smell amazing and look so so beautiful! Definitely worth the investment and such a beautiful gift.